With 75 years of experience, Droguería DelSud leads Argentina in distributing health and wellness products. Its nine advanced Distribution Centers serve customers nationwide, supported by 1,200+ employees conducting 15,000 daily deliveries. A focus on innovation and national investment keeps the company at the forefront of healthcare logistics.
THE CHALLENGE: EXISTING VPN LIMITATIONS
Droguería DelSud’s growing network of third-party partners revealed cracks in its traditional remote access solution. VPNs provided broad, flat access, increasing potential security risk and making it difficult to tailor access permissions for different roles. Users often encountered slow speeds, increased latency, and frequent disconnections, especially in remote areas or during periods of heavy use.
For non-techical remote users, VPN setup and self-troubleshooting created unnecessary friction if they didn’t have access to technical support. On the IT side, scaling the infrastructure was expensive and inefficient. VPNs lacked fine-grained access control and became harder to scale and manage as the business grew.
Continuing to rely on a VPN may have resulted in security issues. In addition to the escalating support burden, and a user experience that varied, the company risked exposing sensitive health and logistics data to potential data leaks or unintended access.
The company needed a smarter, more secure way to support external teams and carefully manage access to internal resources.
THE SOLUTION: INUVIKA OVD ENTERPRISE
Rather than continue investing in an aging VPN strategy, Droguería DelSud selected Inuvika OVD Enterprise to create a flexible and secure virtual workspace environment that allowed remote users to access resources in a controlled and customized manner.
By implementing a virtual workspace environment, Droguería DelSud successfully created tiered access, based on user roles and use cases. The solution was validated by the team for both on-premises and in the cloud, demonstrating immediate value and confidence that it could evolve with the company’s cloud-first strategy.
The decision allowed them to:
- Assign role-based access to specific applications and tools
- Support both on-premise and cloud-hosted environments
- Improve cost-efficiency through optimized infrastructure
- Deliver a user experience that was fast, responsive and secure
OVD Enterprise provides a different experience compared to a VPN. Instead of opening network tunnels, OVD delivers a virtual desktop or application session from the data center or cloud. Users interact through a remote session that transmits only screen, keyboard, and mouse data, so no sensitive data ever resides on the user’s device. In addition, granular permissions can be assigned to users, ranging from basic file management, to cut/paste and print privileges.
This approach provides tighter control over access and eliminates local data risks. IT can also provision custom desktops and applications for different teams (such as developers or accountants) ensuring users only access what they need, further reducing costs and mitigating risks.
THE RESULT
For Droguería DelSud, this shift enabled secure, scalable remote access without compromising performance, security, or compliance. The virtual workspace model also aligned perfectly with the company’s long-term cloud migration goals.
Customer Impact:
- Controlled access without the risk of VPN overreach
- Increased operational agility and user productivity
- Streamlined integration with other cloud initiatives
- Ongoing support from trusted partners in Virtex and Inuvika
BEST IN CLASS SUPPORT SERVICES BY VIRTEX
Virtex is an Inuvika-authorized partner located in Buenos Aires, Argentina. Their team of professionals offers over 25 years of experience in designing and implementing virtualization solutions with leading technology partners, including Inuvika.
Virtex played a crucial role in the successful implementation of OVD Enterprise, supporting every stage from proof of concept to deployment and ongoing platform management. Today, they continue to advise Droguería DelSud on broader IT and infrastructure initiatives.
TALK TO OUR EXPERTS
If you’re ready to modernize your remote access strategy, contact Inuvika to arrange a demo of OVD Enterprise, or find an Inuvika-authorized partner in your region.
